Maureen Directory Enquires 118 212

A fast, accurate, affordable way to find the numbers you need – that’s Maureen 118 212.
Maureen will personally see to it that you get connected: no fuss, no bother.
Maureen is your very own personal assistant – here to make life easier.
Why call Maureen when you want a number?

Maureen is affordable
A typical call to Maureen is 22p cheaper than 118 118 and £1.40 cheaper than 118 500.

Maureen is reliable
Already the highly-experienced Maureen is getting 94 per cent of your numbers right first time (according to research by the boffins at Harte Hanks, Oct 2003).

Maureen is helpful
A useful personal assistant doesn't perform just one job. Of course, Maureen will find you the right number but for no extra cost Maureen can also:

Connect you to your number, if you need to speak to someone fast!
Text you the number, so you can store it in your mobile for later.
Help you track down businesses or services in your area – even if you don’t have a name.

Call Maureen – job done.

Who is Maureen?

Maureen is a friendly, well-trained, highly-experienced operator based in Hull. Maureen is regularly coached and tested to make sure she – or he! – provides the sort of customer service that makes you happy.

The entire Maureen 118 212 team is backed by Independent Radio News Ltd (IRN), the leading UK commercial radio news provider. IRN was established in 1973 at the dawn of commercial radio and is responsible for providing a high-quality news service for the UK’s top radio brands such as Classic FM, Magic, Capital, Radio City, Clyde, GWR and Kiss.

Write to Maureen at:
Maureen 118 212
c/o IRN Ltd.
Mappin House
4 Winsley Street
London WC1X 8XZ

Or telephone Maureen on:
Tel: 020 7182 8591.

Alternatively, email Maureen on:
help@hellomaureen.co.uk

How much does Maureen cost?

Maureen saves you money simply by charging you less than the vast majority of comparable services. The table below illustrates the cost of a typical call to comparable 118 services.

Mobile operators, however, make a handling charge for calling Maureen from your mobile. Maureen doesn’t benefit from this and can’t tell them what to charge and, unfortunately, we can’t tell them to keep their prices down!

Calling from a BT landline*

118 212
118 247
118 118
118 500

98p
£1.08
£1.20
£2.38

Calling from a mobile
Mobile costs and network availability may vary.

*Costs correct as of 20/01/2010 - based on 61 second call. Please check our main website http://www.hellomaureen.co.uk/ for our most up-to-date information and news on services.

What can Maureen do for you?

Maureen uses both the BT Pathfinder and Thompson’s databases – comprising over 28 million business and home numbers – so if it’s in the book, we’ll find it.

Maureen finds the number you’re after, but also offers these extras:

Text back Calling from a mobile? Maureen will text you the number so you’ve got a record to put in your phonebook.
Call connection In a rush? Maureen will connect you to your number. Call connection costs 14p per minute (billed by the second).
Classified business search will help you find a plumber, pizza parlour, pet shop or any other service you want.

Text Answering Service you can now text Maureen any question to 118 212, questions are charged at your standard rate and Answers cost £1 – note this is a separate service from our main directory enquiries business and therefore has its own terms and conditions.

Maureen means business

Save money on business phone bills by making Maureen your chosen 118 number. Maureen’s service is fast, comprehensive and highly competitive compared to other 118 numbers.

Control your call costs
Your employees may rely on call connection every time they get a number from a 118 operator. What they may not realise is that your business will be charged more than 50p per minute by some 118 services.

Maureen’s business number 118 312.

To help keep your business costs down further, Maureen also provides a national directory enquires service aimed specifically at business users - 118 312:

For a flat rate call fee of only 35 pence you can ask for one enquiry. The service is designed for deskbound or home use when you do not need the additional services 118 212 provides.

Keep complete control of your call costs by making Maureen your exclusive 118 service. Call Tim Molloy on 0207 430 4090 for details.

Maureen International
118 412
Maureen's international number offers a 'white pages' service in every country except for:

Afganistan
Angola
North Korea
Pitcairn Islands
Tristan Dacunha
The Wake Islands

You can ask us for as many numbers as you like and it won't cost you as much as BT.
As part of our philosophy to offer value without compromising on service the price is a reasonable 80 pence per minute plus 50 pence per call from most landlines.
This represents a huge saving from BT's service, which costs £1.50 per minute with a minimum charge of £1.50.

Costs and services correct as of 08/04/2008. Please check our main website http://www.hellomaureen.co.uk for our most up-to-date information and news on services.